Effective Date: July 1, 2025
Gencore Aesthetic (“we,” “us,” “our”) is committed to protecting your privacy and providing transparency regarding how we collect, use, share, and safeguard your personal data. This policy applies to our website, booking systems, digital platforms, and SMS/MMS communications.
1. Information We Collect
Personal Information You Provide:
- Name
- Email address
- Mobile number
- Address
- Date of birth (if applicable for treatments)
- Payment details
- Treatment-related health information
Automatically Collected Data:
- IP address
- Browser/device info
- Pages visited
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and manage services and appointments
- Send appointment confirmations and reminders
- Respond to inquiries and support requests
- Send promotions and updates (with your consent)
- Improve our services, website, and communications
- Comply with legal requirements
3. SMS/MMS Messaging & TCR Compliance
By providing your mobile number, you consent to receive SMS/MMS communications from Gencore Aesthetic. These may include appointment updates, promotional offers, and service-related alerts.
- Message frequency may vary
- Standard message and data rates may apply
- Reply STOP to unsubscribe or HELP for assistance
Gencore Aesthetic complies with The Campaign Registry (TCR) and A2P 10DLC regulations, ensuring:
- Clear opt-in consent
- Easy opt-out instructions
- Transparent business identification
- No spam or deceptive content
4. Information Sharing
We do not sell your personal information. We may share data with:
- Service providers assisting with operations (e.g., CRM, booking, SMS)
- Regulatory or legal authorities when required
- Partners or affiliates, only with your consent
5. Data Security
We maintain technical and administrative safeguards to protect your information. While we follow best practices, no system can guarantee 100% security. Please contact us immediately if you believe your data has been compromised.
6. Your Rights
You may:
- Request access to or a copy of your data
- Update or correct your personal details
- Withdraw consent or opt out of communications
- Request deletion of your information (where permitted)
To submit a request, email us at info@gencoreaesthetic.com.
7. Cookies & Tracking
Our website uses cookies and tracking tools to enhance user experience, personalize content, and analyze traffic. You can manage preferences through your browser settings.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe we have received such information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance.
10. Contact Us
For questions or concerns about this Privacy Policy or your personal information, please contact us at:
Gencore Aesthetic
Email: info@gencoreaesthetic.com
Let me know if you also need a Terms of Service, HIPAA Notice, or a Mobile Messaging Terms & Conditions section.